1. Company Information

2. Information We Collect

We may collect the following information when users contact us, submit booking inquiries, or use our travel services:

• Full Name
• Mobile Number
• Email Address
• Pickup & Drop Location
• Travel Details
• Booking Information
• Payment Details
• IP Address
• Browser & Device Information

3. How We Use Your Information

Your information may be used for the following purposes:

• • Booking confirmation and trip coordination
• • Customer support and communication
• • Providing taxi, cab, and tour services
• • Sending invoices and booking updates
• • Improving our website and customer experience
• • Fraud prevention and security monitoring

We do not sell or rent your personal information to third parties.

4. Payment Information

Payments made through our website may be processed using secure third-party payment gateways such as UPI, Razorpay, PhonePe, Paytm, banks, or other providers.

We do not store your debit card, credit card, banking passwords, or sensitive financial information on our servers.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve website performance, understand visitor behavior, and enhance user experience.

Users can disable cookies anytime through their browser settings.

6. Third-Party Services

We may use third-party services including:

• • Google Maps
• • WhatsApp
• • Analytics Tools
• • Payment Gateways
• • Hosting Providers

These third-party services may collect limited technical information according to their own privacy policies.

7. Data Protection

We take reasonable technical and security measures to protect customer information from unauthorized access, misuse, disclosure, or modification.

However, no online platform can guarantee 100% security.

8. Information Sharing

We may share limited customer information only when necessary:

• • With drivers for pickup and drop coordination
• • With payment providers for transaction processing
• • When required by law or government authorities

We never sell customer data for advertising or marketing purposes.

9. Customer Rights

Customers may request:

• • Correction of personal data
• • Removal of incorrect information
• • Deletion of stored information
• • Opt-out from promotional communication

For such requests, contact us at: shivamholidaysrajasthan@gmail.com

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

12. Policy Updates

Shivam Holidays Rajasthan may update this Privacy Policy at any time without prior notice. Updated versions will be posted on this page.

13. Contact Us